Privacy & Data Protection

Thimbles Privacy Policy — How We Handle Your Data

Protecting your personal data is our top priority. This Privacy Policy explains what information we collect, why we collect it, and what rights you have.

Last Updated: January 2026
Our Commitment to Protecting Your Privacy
A quick overview of how your data stays safe at Thimbles
🔐

Encrypted Storage

All your personal data is protected with SSL/TLS encryption. No one can access it without your authorization.

🚫

Never Sold to Third Parties

Thimbles never sells your personal data or transfers it to third parties for commercial purposes.

👁️

Transparent Data Use

We are transparent about what data is used for and why. Your information is never used for any hidden purpose.

Full Control in Your Hands

You can request to view, correct, or delete your data at any time — no hassle.

📋

Data Minimization

We only collect data that is strictly necessary to provide our services. Nothing more is ever requested.

🛡️

Regular Security Audits

Thimbles regularly reviews its data protection practices to ensure your information is always kept to the highest security standards.

01

Introduction & Purpose of This Policy

Welcome to Thimbles. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the Thimbles.ws website or app, you are considered to have accepted the terms of this Privacy Policy.

We believe user trust is our most valuable asset. That's why Thimbles' privacy policy is built on full transparency — so you always know who has your data, why they have it, and for how long.

Core Policy: Thimbles only collects data that is necessary to deliver our services. Your data is never sold or used for marketing purposes without your consent.

This privacy policy covers the following:

  • What Personal Data We Collect
  • Purpose of Data Use
  • Who Your Information May Be Shared With
  • How Long Your Data Is Retained
  • Your Rights Regarding Your Data

If you have any questions about this policy, feel free to reach out at any time support@thimbles.wsto get in touch with us.

02

What Information We Collect

Thimbles collects your information in several ways. The table below provides full details:

Data Type What's Included Collection Time
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At Account Creation
Financial Information Mobile banking number (bKash/Nagad/Rocket), transaction history During Deposits & Withdrawals
Address Details Current address, district During KYC Verification
Device Information IP address, browser type, operating system While Using the Website
Usage Data Betting history, preferred games, session duration While Using the Platform

Automatically Collected Data

When you use Thimbles, certain information is collected automatically — such as your IP address, browser version, pages visited and time spent on them, and how you arrived at the site. This data is used to improve site performance and security.

Please Note: Thimbles will never ask for your bank account password, card number, or mobile banking PIN. Any such request is a fraud attempt — report it immediately.
03

Purpose of Data Collection

Thimbles uses your data only for specific, lawful purposes. Each purpose is explained in detail below:

  • Account Management: Your identity and contact details are required to create, manage, and keep your Thimbles account secure.
  • Identity Verification (KYC): We verify your identity to comply with anti-money laundering regulations and international requirements. This is also for your own protection.
  • Financial Transaction Processing: Your mobile banking details are required to process deposits and send withdrawals.
  • Customer Service: Our support team uses your account information to resolve issues and answer your questions.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Service Improvement: To analyze user experience and improve the quality of the platform.
  • Responsible Gaming: To identify signs of addictive behavior and provide support where needed.
  • Legal Obligation: To comply with applicable laws and regulations.
Marketing Communications: Thimbles may notify you about new offers or promotions, but only if you've given your consent. You can withdraw that consent at any time.
04

Cookies & Tracking Technologies

Thimbles uses cookies and similar technologies that are stored as small files in your browser. These enhance your experience and help keep the site secure.

Cookie Type

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: For remembering your language preference, login details, and delivering a personalized experience.
  • Analytical Cookies: To understand which parts of the site are used most and to improve performance.

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect certain site functionality. Thimbles does not use third-party tracking cookies.

05

Data Sharing Policy

Thimbles does not sell your personal data. However, in certain circumstances we may share your information with specific parties:

  • Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process transactions. They each operate under their own privacy policies.
  • Identity Verification Services: With approved verification services as part of the KYC process.
  • Legal Authority: Data may be shared with government authorities under a court order or other legal obligation.
  • Security Agencies: To assist in investigating fraudulent or criminal activity.
Important: Your prior consent will be obtained before sharing your data for any purpose not listed above. We never sell your data to advertisers.

When sharing data with third parties, Thimbles ensures those parties maintain adequate data protection standards.

06

Data Retention Period

Thimbles does not retain your data indefinitely. A specific retention period is defined for each type of information:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligation
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 years after account closure Anti-Money Laundering Regulations
Gaming History 3 years Responsible Gaming & Dispute Resolution
Support Contact 2 years Service Improvement
Cookies & Log Data Up to 1 year Security & Performance Analysis

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.

07

Your Rights

You have full control over your personal data on Thimbles. All of your rights are outlined in detail below:

👀
Right to Access

You may request to view all information Thimbles holds about you. We will provide it in full within 30 days.

✏️
Right to Rectification

If any of your information is incorrect, you can request a correction.

🗑️
Right to Erasure

Unless required by law, you can request that your data be deleted after your account is closed.

🚫
Right to Object to Processing

You can object to your data being used for specific purposes, particularly for marketing communications.

📦
Right to Data Portability

You can request a copy of the data we hold about you in a readily readable format.

⏸️
Right to Restrict Processing

In certain circumstances, you can request that processing of your data be temporarily suspended.

How to Exercise Your Rights: To exercise any of your rights, support@thimbles.ws-or reach us via live chat. We will respond to your request within 30 days.
08

Children's Privacy

Thimbles is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

A note for parents: If you discover that your child has created an account on Thimbles, please contact us immediately support@thimbles.wsto contact us. We will promptly delete that account and all associated data.

Age verification is mandatory at registration. Through our KYC process, we verify national ID documents to ensure only adults can access the platform.

09

Security Measures

Thimbles uses industry-standard security technology to protect your data. The key components of our security framework are:

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted. Look for the padlock icon in your address bar to confirm.
  • Two-Factor Authentication (2FA): OTP verification is in place for an added layer of security at account login.
  • Firewall & Intrusion Detection: Advanced firewall systems are active to prevent unauthorized access.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Limited Access Policy: Only authorized personnel can access specific data, strictly on a need-to-know basis.
  • Data Backup: Regular backups are stored securely to minimize the risk of data loss.
Your Role: Use a strong password, never share it with anyone, and avoid logging in on public Wi-Fi. Security is a shared responsibility — yours as much as ours.

In the event of a security breach, Thimbles will promptly notify affected users and take the necessary steps to minimize harm.

10

Policy Updates & Contact

Thimbles may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, a notification will be sent to your registered mobile number or email.

Continued use of the platform after any changes constitutes your acceptance of the updated privacy policy. We recommend checking this page regularly.

Contact Us

For any questions, concerns, or requests related to this privacy policy or your personal data, please contact us:

  • Email: support@thimbles.ws
  • Live Chat: Direct chat support from within the platform
  • Support team available 24/7 in Bengali
Related Pages: For more details, visit our Terms & Conditions and Responsible Gaming pages as well.
🔐

Your data is safe — join now

Your privacy is fully protected at Thimbles. Register with confidence and enjoy the best online gaming experience in Bangladesh.

SSL Encrypted No Data Selling 24/7 Support
বাংলা